Browsing by Author "Koptiev, Anton"

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Organization of company interaction with customers in an electronic environment
(National Aviation University, 2020-06) Koptiev, Anton; Коптєв, Антон Миколайович
Globalization and the new internet-based capabilities of ready informational networking among companies impose and enable new value-added structures known as bot-tom-up economy. The structure and process related nature of the bottom-up economy is dramatically different from the top-down economy of the past in that it follows a logic of cooperation among smaller, locally based value-added units flexibly combining to form larger structures to generate complex products and services. This is referred to as open production by production managers and suggests that new technical opportunities might give rise to structural changes also in the logistics sector in future. From the angle of small and medium-size logistics companies the challenge is to be able to forge ties of cooperation with other logistics service providers quickly and with as little input of resources as possible in a situation in which the cooperative business processes must be handled efficiently with the aim of providing joint logistics services in the market. The present stock of software used by small and medium-size logistics companies systematically supports isolated internal functions and is not made for easy and quick integration with the software applications of complementary partners in the value-added process. Innovative, co-operation-supporting and multitenant cooperation-enabling logistics cloud services, resp. hold out the promise of new opportunities for the short-term establishment and termination of logistics ties of cooperation without the need or risk of investment associated with conventional software applications. Meanwhile the integration issue between cooperation partners on the IT level can essentially be cleared up by the usage of the same cloud software installation.